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Home Payment Policy

Payment Policy

At Rare Tomato Vault, we aim to provide a secure and smooth payment experience for all customers purchasing seeds from our online store. By placing an order on our website, you agree to the terms outlined in this Payment Policy.

All payments on our website are processed through trusted and secure payment gateways. Rare Tomato Vault does not store sensitive payment information such as card numbers, CVV, or UPI PIN.

Transactions are encrypted and protected to ensure safe online payments. If you experience any issue during the payment process, please contact us immediately for assistance.

Accepted Payment Methods

  • UPI Payments (Google Pay, PhonePe, Paytm, BHIM and other UPI apps).

  • Debit Cards from major banks (Visa, Mastercard, RuPay).

  • Credit Cards including Visa and Mastercard.

  • Net Banking from supported banks.

  • Digital Wallets supported by the payment gateway.

Order & Payment Confirmation

  • Once your payment is successfully completed, you will receive an order confirmation email with your order details.

  • In some cases, confirmation may be delayed due to bank or network issues. Your order will be automatically confirmed once payment verification is completed.

  • If the payment amount is deducted but your order is not confirmed, please contact us with the payment details.

All payments are processed through third-party secure payment processors. Rare Tomato Vault is not responsible for delays or transaction failures caused by banks, UPI services, or payment gateways.

Refunds for Failed Transactions

  • If a payment is deducted but the order is not successfully placed, the amount will be automatically refunded.

  • Refunds generally take 3–7 business days depending on your bank or payment provider.

  • In rare cases, refunds may take up to 10 business days due to banking processing delays.

For any payment-related assistance, please contact us at raretomatovault@gmail.com or call +91 9848002594.